1. Returns
We want you to be fully satisfied with your purchase! If you're not happy with your mini RC car, you may request a return within 30 days of receiving your order. To be eligible for a return, the item must be:
- Unused and in the same condition you received it.
- In its original packaging.
- Accompanied by a receipt or proof of purchase.
2. Non-Returnable Items
- Gift cards
- Items marked as "Final Sale"
- Products damaged due to misuse
3. Return Process
- Contact us at motus1923@gmail.com with your order number and reason for the return.
- We’ll provide detailed return instructions.
- Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
4. Refunds
- Approved refunds will be processed to your original payment method within 5-10 business days.
- Shipping costs are non-refundable.
5. Exchanges
We only replace items if they are defective or damaged. For exchanges, contact us at motus1923@gmail.com.
6. Return Shipping
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping service or purchasing shipping insurance.